Zensar Launches ZenseAI.AssureAI to Help Enterprises Test, Validate, and Trust AI at Scale
Zensar Technologies, a company specializing in experience, engineering, and engagement technology solutions and part of the RPG Group, has launched ZenseAI.AssureAI, a new offering focused on AI assurance and quality engineering. This initiative aims to assist enterprises in testing, validating, monitoring, and governing AI systems, which encompass classical machine learning, generative AI, and agentic AI throughout their lifecycle.
As organizations increasingly adopt AI technologies, there is growing pressure to ensure that these systems remain accurate, reliable, secure, compliant, and trustworthy. Traditional quality assurance frameworks, originally designed for deterministic software, are often ineffective in addressing the fluid nature of AI models and autonomous agents. ZenseAI.AssureAI aims to bridge this gap by implementing a structured framework that integrates quality, governance, and risk management from data preparation through production monitoring.
The offering is built on four core pillars supported by over 30 automated checks, ensuring comprehensive assurance in the following areas: data quality and bias assurance, functional and model evaluation, trustworthy AI assurance, and non-functional assurance. These focus areas include validating data quality, detecting drift, identifying hallucinations and regressions, generating audit-ready artifacts compliant with international standards, and testing performance and security aspects of AI systems.
Manish Tandon, CEO and Managing Director of Zensar Technologies, stated, "Every enterprise is racing to deploy AI, but few have built the mechanisms needed to trust it at scale. ZenseAI.AssureAI provides a rigorous and repeatable framework to ensure AI systems are accurate, fair, secure, and compliant, not only at launch but throughout their operational lifecycle." Vijayasimha Alilughatta, Chief Operating Officer, emphasized the need for the offering, stating that “Agentic and generative AI systems introduce new dimensions of risk that cannot be addressed through conventional testing approaches."
Organizations that have utilized the ZenseAI.AssureAI framework report significant improvements, including up to 40% fewer defects in production models, 60% faster AI release cycles, and 35% enhancements in model accuracy across selected projects. The service is delivered by a multidisciplinary team of AI engineers, quality specialists, security analysts, and compliance experts and is available in various sectors, including banking, financial services, healthcare, and telecommunications.
Zensar Technologies Ltd., based in Pune, India, partners with global enterprises to facilitate digital transformation across multiple industries, leveraging their extensive expertise in technology solutions.