Wheels Up Achieves Record Operational Milestone of Zero Cancellation Days

May 22, 2026

Wheels Up Experience Inc. has announced that it has recorded 74 days without a single flight cancellation in 2026, surpassing the total number of zero cancellation days for the entire year of 2025. The company's performance reflects ongoing enhancements in its operational standards, with a completion rate of 100% each day to date.

"2025 was a record performance year for Wheels Up, and not five months into 2026, we're already beating our previous annual benchmarks," said George Mattson, Chief Executive Officer of Wheels Up. He emphasized the company's commitment to establishing itself as the best-run private aviation provider and noted that their recent fleet transition positions them for even higher operational reliability.

Mattson highlighted the contributions of the operational team, crediting their success to improvements in operational reliability, disciplined planning, proactive communication, and effective decision-making across various departments including flight operations, maintenance, scheduling, and customer service. He expressed gratitude to the operations team for their dedication to delivering seamless service and enhancing customer experiences.

This achievement of record zero cancellation days is an indication of Wheels Up's transformation strategy aimed at fostering efficiency and achieving sustainable and profitable growth, all while prioritizing a customer-centric approach with flexibility and accessibility.

Wheels Up provides on-demand private aviation services with a diverse fleet and a network of safety-vetted charter operators. Through a partnership with Delta Air Lines, the company offers charter and membership programs as well as premium commercial travel benefits. Wheels Up also engages in cargo services for individuals and government organizations through Air Partner Cargo, allowing members to easily search, book, and arrange flights via their app and website.

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