First American Bank and Trust Taps Jack Henry Technology to Power Next Phase of Growth

First American Bank and Trust, a Louisiana-based bank with $1.4 billion in assets, has chosen Jack Henry's technology solutions to enhance its operations and digital banking experience, as well as to support growth across Southeast Louisiana, according to the company.

Established in 1910 in Vacherie, Louisiana, First American Bank and Trust operates 25 locations and serves retail and small business clients throughout the region. The bank is noted for its strengths in residential lending and its evolving focus on small business services, while maintaining a strong community presence.

To adapt to changing customer expectations and enhance competition with larger institutions, First American Bank and Trust will transition to Jack Henry's modern core processing platform, shifting from an in-house to a hosted environment. This move is expected to improve operational efficiency and strengthen disaster recovery measures, which are particularly important in a hurricane-prone area.

The Banno Digital Platform™ will enhance the bank's digital offerings, providing customers with tools such as credit scoring and enhanced financial insights. Additionally, the Tap2Local™ solution will facilitate easier payment acceptance for small businesses and streamline their accounting processes. Jack Henry's open ecosystem will also allow for integrations with over 1,000 third-party fintech providers.

Ronnie Falgoust, President and CEO of First American Bank and Trust, emphasized the bank's desire to maintain its community focus while advancing technologically. He praised Jack Henry for its reputation for customer support and innovation, which he believes will enable the bank to offer improved services and support growth, particularly in the small business sector.

Jonathan Baltzell, President of Bank Solutions at Jack Henry, remarked on First American Bank and Trust's commitment to evolving alongside its customers. He stated that the implementation of modern technology positions the bank well for scaling and innovation, ultimately enhancing the customer experience.