DXC Opens Flagship AI-first Customer Experience Center in Bengaluru
DXC Technology has announced the opening of its new Customer Experience Center in Bengaluru, aimed at enhancing its presence in India. The 200,000-square-foot facility is one of the largest global delivery hubs for the company, intended to support organizations in transitioning from AI experimentation to scaled deployment while expanding DXC's global network of customer collaboration sites.
Located in a prominent technology corridor in Bengaluru, the facility is designed to foster customer engagement and collaboration, particularly for AI-enabled transformations. The site features a variety of spaces including Customer Experience Zones, Collaboration Hubs, Ideation Studios, Co-Creation Labs, and Partner Experience Zones to facilitate co-creation and accelerate AI adoption.
Ramnath Venkataraman, President of Consulting & Engineering Services at DXC Technology, emphasized the importance of the company's talent in driving innovation. “Our new Customer Experience Center brings together our exceptional engineering talent in a space designed for deeper collaboration with customers and partners, where we can co-create, engineer, and scale AI-powered solutions that address complex business challenges,” he stated.
The facility will also showcase DXC's capabilities in AI, consulting, engineering, cloud, cybersecurity, and network transformation, with particular emphasis on integrating AI into existing systems. It includes critical components such as a central AI Hub, Cyber Range, Forensics Labs, Security Operations Center, and Network Operations Center, thereby enabling comprehensive scenarios from solution design to practical deployment.
Rob Le Busque, President of Asia Pacific & Japan at DXC Technology, described the Customer Experience Center as a significant asset for AI innovation and customer collaboration, asserting that it will help clients accelerate AI adoption and create connected enterprises.
DXC Technology specializes in providing software, services, and solutions to global enterprises and public sector organizations, focusing on harnessing AI to drive outcomes efficiently during times of rapid change. The company offers expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions.