Hainan Airlines Retains SKYTRAX Five-Star Rating for 15th Consecutive Year, and Ranks among the Skytrax World's Best Airlines Top 10 List
Hainan Airlines, part of HNA Aviation Group, has been recognized as a SKYTRAX Five-Star Airline for the 15th consecutive year at the World Airline Awards ceremony held in London on September 18. The airline's consistent high-quality products and services have also earned it a spot on the Skytrax World's Best Airlines Top 10 List and top honors in several categories, including Best Airline in China, Best Airline Staff Service in China, and Best Business Class Airline Comfort Amenities. Zhu Tao, Vice President of HNA Aviation Group and Chairman of Hainan Airlines, represented the airline at the event.
Edward Plaisted, CEO of SKYTRAX, extended his congratulations to Hainan Airlines for its continued Five-Star Airline rating. In 2026, the airline was ranked among the world's top 10 airlines and placed fourth in the World's Best Cabin Crew category, highlighting its rising reputation in the aviation industry.
“We are greatly honored to receive three prestigious awards from SKYTRAX,” said Zhu Tao. “These accolades are high recognition of Hainan Airlines' service quality and product innovation, and represent the combined achievements of our dedicated workforce and the enduring trust of our passengers. As a SKYTRAX 5-Star Airline, we will remain passenger-centric, continuously elevate our service standards and product experience, and further advance service innovation.”
Hainan Airlines is actively expanding its international network, which now includes more than 70 routes in regions such as Asia, Europe, Africa, North America, and Oceania. The airline is also optimizing its domestic network, expanding its Premium Express and Free Trade Port Express services, and enhancing streamlined ground services at major aviation hubs across China.
The airline's five-star service brand is based on three core values: cultural experience, exceeding expectations, and humanity. Hainan Airlines is focusing on improving in-flight dining, having renewed partnerships with premium brands for its culinary offerings. Looking ahead, the airline pledges to continue prioritizing safety and service, further refining the passenger experience while contributing to the development of the Hainan Free Trade Port and the growth of China's civil aviation sector.