Residences by Armani/Casa featured in new luxury hospitality service initiative
The Residences by Armani/Casa in Sunny Isles Beach has been selected as one of the seven inaugural residences to participate in a new program aimed at incorporating hospitality-level service standards into luxury residential living. This initiative is part of a collaboration between FirstService Residential and ATELIER CX, the consulting division of Forbes Travel Guide.
Located at 18975 Collins Avenue, the Residences by Armani/Casa is positioned in what is often known as "Florida's Riviera," recognized for its pristine beaches and luxury towers. This program is designed to bring the service principles of esteemed hotels into residential settings, reflecting a growing demand for more refined and personalized experiences among residents.
Adela Gurriaran, general manager of Residences by Armani/Casa, stated, "Being selected as part of this inaugural group reflects the high standards our residents expect, and our team delivers every day. This program allows us to elevate our service approach even further by aligning with globally recognized hospitality principles."
Meyer Zafrany, president of the Board of Directors at Residences by Armani/Casa, noted the significance of the program for the community, saying, "Our participation reinforces the Board's commitment to maintaining the highest level of service and ensuring our property continues to stand apart in a very competitive luxury market."
The property, completed in 2019, is a 56-story oceanfront tower developed by Dezer Development and The Related Group, designed by architect César Pelli. It embodies Giorgio Armani's minimalist aesthetic and attention to detail, offering a cohesive experience in design and amenities.
Hector Vargas, president of South Florida high-rise, FirstService Residential, emphasized the evolving expectations for service, stating, "We're seeing a growing expectation for service to feel as refined and intentional as the environment itself. We are proud to manage Residences by Armani/Casa and to guide our teams in setting a higher standard of service for the high-rise residential experience."