The Josh Bersin Company Launches Bold Blueprint for Agentic AI: HR 2030

The Josh Bersin Company has announced a new research and advisory program titled HR 2030: The Journey to Agentic HR, which outlines a four-year roadmap for transforming human resources functions into a more dynamic, AI-driven service model. The initiative emphasizes the need for HR teams to adopt a leaner and more business-focused structure, with potential reductions in headcount by 30 to 50% as new roles and capabilities emerge.

The blueprint details various types of agents, including employee, decision, monitoring, action, and business-rule agents, as well as a new category known as "superagents" that are designed to enhance HR operations. These superagents will play a pivotal role in streamlining workflows and improving decision-making in HR processes.

By the end of the decade, HR functions are expected to evolve significantly, adopting a model characterized by greater strategic involvement, where the share of strategic work may increase from 30% to as much as 75%. The research forecasts the emergence of up to 130 specialized agents with 95 key HR-focused skills, which are crucial for adapting to the complexities of modern HR demands.

Global industry analyst and CEO of The Josh Bersin Company, Josh Bersin, highlighted that this transformation is not merely an upgrade but a fundamental reimagining of the HR function. He stated that the goal is to transition from traditional workforce administration to what is termed "dynamic enablement for growth," allowing HR to deliver continuous insights and actions for employees and leaders alike.

The comprehensive HR 2030 framework will include further research and implementation guides, aimed at equipping HR and business leaders with the necessary tools to navigate this transition effectively. Information regarding the HR 2030 analysis, along with additional resources and educational programs, is available through the company's Galileo Suite and its associated platforms.